Sudadera con capucha de dos tonos

Return and refund eligibility depends on the product and reason for return.

Custom-made, personalised and print-on-demand products, including printed tees and phone cases, are non-returnable unless they arrive faulty or incorrect. Sealed hygiene products are also non-returnable once opened. 

For faulty, damaged or incorrect items, please contact Planet Missy within 14 days of delivery and provide your order number, clear photos and details of the issue. Once confirmed, a replacement or full refund may be offered.

Returns due to an incorrect size choice are treated as change-of-mind returns and must meet the required resaleable-condition criteria. Return or refund requests should be sent to customersupport@planetmissy.com.